ARMS ATLANTA

Agent: Thank you for calling ARMS Atlanta Apparel, nationally recognized as the home for custom apparel print and embroidery branding service. This is Armanda. First, may I have your name please? User: My name is Keith. Agent: Thank you, Keith. Could you please spell your last name for me? User: Muckett. M u c k e t t. Agent: Thank you, Keith Muckett. Is this order for personal needs, such as a family reunion, or is it for a school, organization, or business? User: Organization. Agent: Thank you. What is the name of your organization? User: Pick and move. Agent: Thank you. And what is your role within Pick and Move? User: I am the lead developer Agent: Great, Keith. Do you require printing, embroidery, or both services for your order? User: I require printing User: for shirts and embroidery for hats. Agent: Thank you for clarifying, Keith. Since you need both printing for shirts and embroidery for hats, I will transition you to the embroidery intake next.Let's start with the printing part. Which product will be printed? User: Gonna print polo shirts. Agent: Thank you, Keith. Are these polo shirts for adults, children, or both? User: Adults. Agent: About how many adult polo shirts will you need, and what color would you like for the shirts? User: Fifty, and the color is pink. Agent: Do you have a particular brand you want for the pink adult polo shirts, or would you like recommended options? User: Recommended options. Agent: Do you have the size breakdown for the 50 adult pink polo shirts now, or would you like to provide that later? User: I have ten extra large ten two x, twenty three x and ten four x. Agent: Thank you for the size breakdown: 10 XL, 10 2XL, 20 3XL, and 10 4XL. Is that correct? User: Correct. Agent: Where on the pink adult polo shirts would you like the print to be placed? For example, left chest, right chest, sleeve, or back? User: Center chest. Agent: Do you already have the logo or artwork file for the print on the pink adult polo shirts? User: Yes. I do. Agent: Now let's move on to the embroidery for the hats. How many hats will you need embroidered, and what color are the hats? User: Uh, fifty hats, and the color is pink. Agent: Do you have a particular brand you want for the pink hats, or would you like recommended options? User: Nike. Agent: Do you have the size breakdown for the 50 pink Nike hats now, or would you like to provide that later? User: Think it's one size fit all. Agent: Where on the pink Nike hats would you like the embroidery to be placed? For example, left chest, right chest, sleeve, or back? User: Uh, French. Of the hat. Agent: Just to confirm, you would like the embroidery on the front of the pink Nike hats, correct? User: Yes. Agent: Do you already have the logo or artwork file for the embroidery on the pink Nike hats? User: Yes. Agent: Thank you, Keith. Could you please provide the due date for this order? User: September first. Agent: Thank you. And what is the delivery address or zip code where you would like the order shipped? User: It's one two three Pick n Move Lane, Charlotte, North Carolina two eight two one four. Agent: Thank you, Keith. Let me read back your order details slowly for confirmation: You are ordering 50 adult pink polo shirts, recommended brand, sizes: 10 XL, 10 2XL, 20 3XL, and 10 4XL, with print placement on the center chest. You have the artwork file for the shirts. You are also ordering 50 pink Nike hats, one size fits all, with embroidery on the front. You have the artwork file for the hats. The due date for the order is September 1st. The delivery address is 123 Pick n Move Lane, Charlotte, North Carolina, 28214. Is all of this information correct? User: The address is wrong. The address is stick and move lane. Agent: Thank you for the correction, Keith. The delivery address is 123 Stick and Move Lane, Charlotte, North Carolina, 28214. Is that correct? User: That's correct. Agent: Keith, I realized I need to collect your phone number and email address to complete the order submission. Could you please provide your phone number? Please say it slowly, one digit at a time. User: Seven zero four two two two one two one four. Agent: Thank you, Keith. Just to confirm, your phone number is 7 0 4 2 2 2 1 2 1 4. Is that correct? User: That is correct. Agent: Could you please provide your email address, Keith? Please spell it out slowly for accuracy. User: Email is s h a u n j t h e w I z. At gmail dot com. Agent: Thank you, Keith. Just to confirm, your email address is s h a u n j t h e w I z @ gmail . com. Is that correct? User: That is correct. Agent: Your order has been submitted, and we will follow up with pricing and any required details to complete your order by the due date provided. Your confirmation email will include a link to upload your logo and/or embroidery file. Thank you for calling ARMS Atlanta Apparel, and please share our phone number and website with your friends and family at www.armsatlanta.com. GOODBYE.

Agent: Thank you for calling ARMS Atlanta Apparel, nationally recognized as the home for custom apparel print and embroidery branding service. This is Armanda. First, may I have your name please? User: Jeff. Agent: Thank you, Jeff. Could you please spell your last name for me? User: N e a l. Agent: Thank you, Jeff Neal. Is this order for personal needs, such as a family reunion, or is it for a school, organization, or business? User: Business. Agent: Thank you, Jeff. May I have the name of your business and your role there? User: B g m vice president. Agent: Thank you, Jeff. Could you please spell the name of your business, BGM, for me? And just to confirm, your role is User: (inaudible speech) Agent: Vice President? Agent: I didn't catch User: B Agent: that. Could you please spell the name of your business for me? And is your role Vice President? User: b g m vice president. Agent: Thank you for confirming, User: Thank you for Agent: You're welcome! Now, do you require printing, embroidery, or both services for your order? User: Print. Agent: Great! Which product will be printed? User: Sweat suits. Agent: Thank you. Is this order for adults, children, or both? User: Adults. Agent: About how many adult sweat suits will you need? And what color sweat suits do you prefer? User: Thirty tops. Agent: Thank User: Thirty Agent: you. Just to User: bottoms. Agent: Thank you for clarifying, Jeff. So, you need 30 adult sweat suit tops and 30 bottoms. What color would you like for the sweat suits? User: I have multiple colors. I need white, red, and beige. Agent: Thank you, Jeff. Do you have a particular brand you want for the sweat suits, or would you like me to recommend some options? User: Yes. I have the brand Bella Canvas. Agent: Thank you for letting me know, Jeff. Do you have the size breakdown for the 30 adult sweat suit tops and 30 bottoms now, or would you like to provide that later? User: Later. Agent: No problem, Jeff. Where would you like the print to be placed on the sweat suits? For example, left chest, right chest, sleeve, or back? User: Fifteen chest Agent: Thank you, Jeff. Just to confirm, you want the print placed on the chest for 15 of the sweat suits. Is that correct? And is it the left chest or right chest? User: Yes. Fifteen full chest fifteen left chest. Agent: Thank you for clarifying, Jeff. So, 15 sweat suits will have full chest print, and 15 will have left chest print. Do you already have the logo or artwork file for the print? User: Yes. Agent: Great! May I have your email address so we can send you a confirmation email with a link to upload your logo and artwork file? Please spell it out slowly for me. User: B g m at gmail dot com. Agent: Thank you, Jeff. Just to confirm your email address: b as in boy, g as in golf, m as in mike, at gmail dot com. Is that correct? User: Yes. Agent: Thank you, Jeff. May I have your phone number, please? Kindly say each digit slowly. User: Two zero two Agent: Thank you, Jeff. Could you please continue with the rest of your phone number, saying each digit slowly? User: Yes. I'm trying to find the right number. One moment, please. Agent: Take your time, User: One moment. Agent: Jeff. Just Agent: No problem, Jeff. I'll wait for you to provide the phone number when you're ready. User: Two zero two four three seven nine seven six one. Agent: Thank you, Jeff. Just to confirm your phone number: 2 0 2, 4 3 7, 9 7 6 1. Is that correct? User: Yes. Agent: Thank you, Jeff. What is the delivery address for your order? Please provide the full address including zip code. User: I can provide that later. Agent: No problem, Jeff. When you have the delivery address ready, please let us know. Lastly, what is the due date for your order? User: March fifteenth. Agent: Thank you, Jeff. To recap: You are ordering 30 adult sweat suit tops and 30 bottoms in white, red, and beige colors, brand Bella Canvas. Fifteen sweat suits will have full chest print, and fifteen will have left chest print. You have the logo file ready. Your email is b-g-m at gmail dot com, and your phone number is 202-437-9761. The due date is March 15th, and you will provide the delivery address later. Is all of this correct? User: Yes. But I need to have print on the sweatpants and on the upper left thigh. Agent: Thank you for that detail, Jeff. So, you want the print on the sweatpants placed on the upper left thigh. Is that correct? User: Yes. Agent: Your order has been submitted, and we will follow up with pricing and any required details to complete your order by the due date provided. Your confirmation email will include a link to upload your logo and/or embroidery file. Thank you for calling ARMS Atlanta Apparel, and please share our phone number and website with your friends and family at www.armsatlanta.com. GOODBYE.

Agent: Thank you for calling ARMS Atlanta Apparel, nationally recognized as the home for custom apparel print and embroidery branding service. This is Armanda. First, may I have your name please? User: Al. Agent: Thank you, Al. Could you please spell your name for me? User: A l. Agent: Thank you, Al. Is this order for personal needs, such as a family reunion, or is it for a school, organization, or business? User: Business. Agent: Thank you, Al. May I have the name of your business and your role there? User: RSG. User: f o. Agent: Thank Agent: Thank you, Al. Could you please confirm the spelling of your business name? Is it R-S-G? And may I also have your role at RSG? User: Yes. It's r s g and the role is CFO. Agent: Thank you for confirming, Al. You are the CFO of RSG. Do you require printing, embroidery, or both services for your order? User: Both. Agent: Great, Al. Which product will be printed and embroidered? User: Polos embroidered and sweatshirts printed. Agent: Thank you, Al. Are these polos and sweatshirts for adults, children, or both? User: Adult. Agent: About how many adult polos and sweatshirts will you need? And what colors do you want for each? User: Twenty five polos, all navy blue, and twenty five sweatshirts. Ten navy blue, fifteen white. Agent: Do you have a particular brand you want for the polos and sweatshirts, or would you like recommended options? User: Recommended options. Agent: Do you have the size breakdown for the polos and sweatshirts now, or would you like to provide that later? User: Later. Agent: Where would you like the embroidery on the polos and the print on the sweatshirts to be placed? For example, left chest, right chest, sleeve, or back? User: Left chest. Agent: Do you already have the logo or artwork file ready for the embroidery and printing? User: Yes. Agent: May I have your email address to send the confirmation and upload link for your artwork? Please spell it out slowly. User: O r d e r s at a r m s a t l a n t a dot com. Agent: Thank you. To confirm, your email address is orders@armsatlanta.com. Is that correct? User: Correct. Agent: Could you please provide the delivery address for your order? User: Four six four four Egret Court, Austell, Georgia three zero one zero six. Agent: Thank you. To confirm, the delivery address is 4644 Egret Court, Austell, Georgia 30106. Is that correct? User: Yes. Agent: May I have a phone number where we can reach you if needed? Please say the digits slowly. User: Four seven zero seven seven six. One six eight nine. Agent: Thank you. To confirm, your phone number is 470-776-1689. Is that correct? User: Correct. Agent: Do you have a due date for when you need the polos and sweatshirts delivered? User: March thirtieth. Agent: Thank you, Al. To confirm, your due date is March 30th. Is that correct? User: Yes. Agent: Your order has been submitted, and we will follow up with pricing and any required details to complete your order by the due date provided. Your confirmation email will include a link to upload your logo and/or embroidery file. Thank you for calling ARMS Atlanta Apparel, and please share our phone number and website with your friends and family at www.armsatlanta.com. GOODBYE.

Agent: Thank you for calling ARMS Atlanta Apparel, nationally recognized as the home for custom apparel print and embroidery branding service. This is Armanda. First, may I have your name please? User: George. Agent: Thank you, George. Could you please spell your last name for me? User: W a s h I n g t o n. Agent: Thank you, George Washington. Is this order for personal needs, such as a family reunion, or is it for a school, organization, or business? User: Business. Agent: Thank you, George. May I have the name of your business and your role there? User: Complete construction and roofing and I'm the owner. Agent: Thank you, George. Do you require printing, embroidery, or both services for your order? User: Both. Agent: Great! Which product will be printed and embroidered for your business? User: T shirts and hats. Agent: Thank you, George. Are these T-shirts and hats for adults, children, or both? User: Adults. Agent: About how many adult T-shirts and hats will you User: (inaudible speech) Agent: need? Could you also tell me the color of each product? Please specify separately for T-shirts and hats. User: For the t shirts, I need twenty. For the hats, I need twenty. And both are navy blue. Agent: Thank you, George. Do you have a particular brand you want for the T-shirts and hats, or would you like me to recommend some options? User: Rick, I want the trucker style hat. Agent: Thank you for specifying the trucker style hat, George. For the T-shirts, do you have a brand preference or would you like recommendations? User: Yielding is fine. Agent: Thank you, George. Do you have the size breakdown for the adult T-shirts now, or would you like to provide that later? User: I need four medium. Agent: Thank you, User: Four large. Agent: George. Could you please Agent: Thank you, User: I need Agent: George. Could User: four Agent: Thank you, George. Could you please confirm the size you need four of? User: I need four medium, four large, four extra large, and four medium. Agent: Thank you, George. Just to confirm your T-shirt sizes: four medium, four large, four extra large, and another four medium. Is that correct? User: Yes. Agent: Thank you, George. Where would you like the print or embroidery placed on the T-shirts? Options include left chest, right chest, sleeve, or back. User: Back. Agent: Thank you, George. And for the trucker hats, where would you like the embroidery placed? (Note: We do not User: Enter. Agent: ask for placement on headwear, so no need to specify for hats.) Do you already have the logo or artwork file ready for the T-shirts and hats? User: Yes. Agent: Thank you, George. May I have your email address to send the confirmation and upload link for your artwork? Please spell it out slowly. User: George g e o r g e. W at b o m No. Let me start over. Agent: No problem, George. Please go ahead and spell your email address slowly when you're ready. User: G e o r g e w at c b r o o f I n g. Dot net. Agent: Thank you, George. Just to confirm your email address: g e o r g e w a t c b r o o f i n g dot n e t. Is that correct? User: No. Agent: Thank you for letting me know, George. Please spell your email address again slowly and carefully. User: G e o r g e w at c c r o o f I n g dot net. Agent: Thank you, George. Just to confirm your email address: g e o r g e w a t c c r o o f i n g dot n e t. Is that correct? User: Yes. Agent: Thank you, George. User: Yes. Agent: May I have your phone number, please? I will repeat it back to you slowly to confirm. User: Six seven eight nine three three five eight four nine. Agent: Thank you, George. Just to confirm your phone number: six seven eight, nine three three, five eight four nine. Is that correct? User: Yes. Agent: Thank you, George. May I have the delivery address for your order? Please provide the full address including zip code. User: Three four two one Old Tennessee Road, Marietta, Georgia three zero zero zero eight. Agent: Thank you, George. Just to confirm your delivery address: three four two one Old Tennessee Road, Marietta, Georgia, three zero zero zero eight. Is that correct? User: Yes. Agent: Thank you, George. Lastly, what is the due date for your order? User: Friday. Agent: Thank you, George. Just to confirm, the due date for your order is Friday. Is that correct? User: Yes. Agent: Your order has been submitted, and we will follow up with pricing and any required details to complete your order by the due date provided. Your confirmation email will include a link to upload your logo and/or embroidery file. Thank you for calling ARMS Atlanta Apparel, and please share our phone number and website with your friends and family at www.armsatlanta.com. GOODBYE.

Agent: Thank you for calling ARMS Atlanta Apparel, nationally recognized as the home for custom apparel print and embroidery branding service. This is Armanda. First, may I have your name please? User: Clarence Hawkins. Agent: Thank you, Clarence. Could you please spell your last name for me? User: H a w k I n s. Agent: Thank you, Clarence Hawkins. Is this order for personal needs, such as a family reunion, or is it for a school, organization, or business? User: Business. Agent: Thank you. May I have the name of your business and your role there? User: Hawkster Logistics. Agent: Thank User: And I'm the owner. Agent: Thank you, Clarence. Do you require printing, embroidery, or both services for your order? User: Twenty. Agent: I apologize, Clarence, but I need to know if you want printing, embroidery, or both services for your order. Could you please clarify? User: Printing. Agent: Great, printing it is. Which product will be printed? User: T shirts. Agent: Are these T-shirts for adults, children, or both? User: Adults. Agent: About how many adult T-shirts will you need? And what color would User: Twenty. Agent: you like the T-shirts to be? User: Twenty and white. Agent: Do you have a particular brand you want for the T-shirts, or would you like me to recommend some options? User: Recommend, please. User: please. Agent: For adult T-shirts, we recommend popular brands like Gildan, Next Level, and Bella+Canvas, known for their quality and comfort. Does that sound good to you, or do you have any preferences? User: That sounds good. Agent: Do you have the size breakdown for the 20 adult T-shirts now, or would you like to provide that later? User: Provide later. Agent: Where would you like the print to be placed on the T-shirts? Options include left chest, right chest, sleeve, or back. User: So I need front and back. Agent: Thank you for that. Just to confirm, you want the print on the front and back of the T-shirts, correct? Could you User: Correct. Agent: specify if the front print is on the left chest, right chest, or centered? User: Entered on both. Agent: Thank you for confirming. Do you already have the logo or artwork file ready for the printing? User: I do. Agent: Great! May I have your email address to send the confirmation and upload link for your artwork? Please spell it out slowly. User: Yes. It's Hawkster Logistics. Oh, well, pardon me. It's Clarence, c l a r. E n c e at hawkster logistics. That's h a w k s t e r l o g I s t I c s dot com. Agent: Thank you, Clarence. Let me repeat your email address slowly to confirm: c-l-a-r-e-n-c-e at h-a-w-k-s-t-e-r-l-o-g-i-s-t-i-c-s dot c-o-m. Is that correct? User: Say it again. Agent: Certainly. Your email address is c-l-a-r-e-n-c-e at h-a-w-k-s-t-e-r-l-o-g-i-s-t-i-c-s dot c-o-m. Is that correct? User: Yes. Agent: Thank you, Clarence. May I have your phone number, please? Kindly say the digits slowly. User: Six seven eight four nine nine eight nine nine eight. Agent: Thank you, Clarence. Let me repeat your phone number slowly to confirm: 6-7-8-4-9-9-8-9-9-8. Is that correct? User: Yes. Agent: Could you please provide the delivery address for your order? User: Thirty seven thirty nine Lake, l a k e, Enclave, e n c l a v e, Way, Atlanta, Georgia three zero three four nine. Agent: Thank you, Clarence. Let me repeat the delivery address slowly to confirm: 3739 Lake Enclave Way, Atlanta, Georgia, 30349. Is that correct? User: Yes. Agent: Do you have a due date by which you need the T-shirts delivered? Agent: Clarence, may I please have the due date for your T-shirt order? This will help us ensure User: Sure. Agent: timely delivery. User: Sure. Agent: Could you please tell me the due date for your T-shirt order? User: March twenty six. Agent: Thank you, Clarence. Let me confirm your order details: - Product: T-shirts - Quantity: 20 adult T-shirts - Color: White - Brand: Recommended options (Gildan, Next Level, Bella+Canvas) - Size breakdown: To be provided later - Print placement: Front and back (front placement to be confirmed) - Decoration: Printing only - Logo/artwork: You have the file - Email: c-l-a-r-e-n-c-e at h-a-w-k-s-t-e-r-l-o-g-i-s-t-i-c-s dot c-o-m - Phone: 6-7-8-4-9-9-8-9-9-8 - Delivery address: 3739 Lake Enclave Way, Atlanta, Georgia, 30349 - Due date: March 26 - Business name: Hawkster Logistics - Your role: Owner Is all of this information correct? User: Yes. Agent: Your order has been submitted, and we will follow up with pricing and any required details to complete your order by the due date provided. Your confirmation email will include a link to upload your logo and/or embroidery file. Thank you for calling ARMS Atlanta Apparel, and please share our phone number and website with your friends and family at www.armsatlanta.com. GOODBYE.